Privacy Policy

As a valued customer of Keith Prowse, your personal privacy is of the upmost importance to us. Keith Prowse take great care with the personal information you provide to us.  We ensure that your personal data is safely secured and used only for legitimate purposes.

Privacy Policy

Your contract is with Travel Direction Ltd trading as Keith Prowse and Institute for CultureTravel; Licensed by the Commission for Aviation Regulation TA0231

The Data Controller is Travel Direction Limited. Registered office: 9 Marlborough Court, Marlborough Street, Dublin, D01 C624. This privacy policy outlines how Travel Direction Ltd. collects, stores and uses the personal data you provide to us.

We comply with the Data Protection Act 1988, the Data Protection (Amendment) Act 2003 and the General Data Protection Regulation 2016/679 and all relative European Union and Member State data protection legislation in force.

When you book with us or request information When you book any of our travel packages, tickets or travel related services or request information on our services, we will collect and store your information. This allows us to process your booking efficiently and to communicate with you regarding your holiday. We will collect information including traveller name, address, passport details, date of birth and insurance details where applicable. We will also ask you about any specific dietary requirement or special assistance needs. Social Media If you engage with us via one of our social media channels such as Facebook, Twitter or Instagram your personal details are shared with us according to the terms and conditions of the relevant social network. This may include your name, email address, date of birth and location. Please note that you can manage what you share via your social media settings. Marketing Communication When you book with us or make an enquiry, we will ask you for your concent to receive marketing communications including our enewsletter. Our website also offers an opt-in to receive our enewsletter You can unsubscribe from our emails and marketing communications at any time by following the unsubscribe link included in the footer of the email. Sharing of your Data When you book with us, we share certain personal data with suppliers of your travel arrangements, including airlines, hotels and transport companies. We only share data that is necessary for us to process your booking and to meet with any legal requirements in your destination. Data Storage Travel Direction Ltd take our responsibility to protect and manage your personal data very seriously. We take appropriate security measures to protect your personal data from accidental or unlawful destruction, loss or disclosure. We will retain your personal data for as long as it is necessary for the uses as outlined and no longer than 12 years, and/or to meet legal and statutory requirements. Use of cookies Our website uses cookies, small text files that are stored on your computer or mobile device. Please see our Cookie Notice for further information. Your Rights to your Personal Data You have the right to ask for a copy of personal data we hold about you, and the right for data to be rectified or erased. You can write to us asking for a free copy of the personal data we hold about you. You can also contact the Data Protection Controller if you have a complaint about how we collect, store or use your personal data. We aim to resolve all requests and complaints but if you are dissatisfied with our response, you may complain to the data protection authority in Please note that we may update our privacy notice notice at any time. Any changes we make to our privacy policy will be notedon this page. All comments and requests regarding our privacy policy should be addressed to"> Telephone: 01 878 3500


Updated: 18 May 2018



Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

The cookies installed by the website

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember your session. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter and/or email subscription and/or rewards services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

client_locale User selected site language. Expire after 30 days
client_auth Security user token (if user requests to remember password). Expire after 30 days
client_currency User selected currency to display prices. Expire after 30 days
client_map User selected map platform. Expire after 30 days
phpsessid User session information. Expire when user logs out or browser is closed

The cookies installed by third parties
We may also use cookies provided by third parties. If available, at the end of this policy you can find a brief description of each third party cookies installed through this site and the instructions how to prevet the third party to install it.

Disabling Cookies

By using the site, you are deemed to consent to use of the cookies described below. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies set directly by this website.

Cookie Policy Analytics

This site uses Google Analytics, by Google inc., which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page

To check Google privacy policy follow this link

To download a tool for disabling google cookies on your browser follow this link